What role should banks play to build post-pandemic resilience? Banks were the problem in 2008. In 2020 they could speed the path to recovery, for example, by helping small businesses weather shelter-in-place orders. The banking industry has an opportunity to make good on its promise to communities as an essential service to be protected. But it takes all of us who work at banks, advocates who challenge the status quo, and customers who expect nothing less than equitable committed service.