Retail Businesses That Try Crowdfunding Face Some Skepticism

New York Times
Wednesday, March 12, 2014

As "crowdfunding" financing platforms grow more prevalent on the web, it is easier than ever for merchants to solicit funds from customers — but is it a good idea? After nine years in Brooklyn, the Chocolate Room, a specialty food shop, experienced a crippling rise in rent. The cafe’s owners, Naomi Josepher and Jon Payson, reluctantly decided to abandon their space and begin figuring out how to finance a $200,000 relocation. They settled on launching a crowdfunding campaign on Kickstarter. Word spread quickly and by the third day, the shop had more than $1,000 pledged toward its goal of $40,000. Then the resistance began. “There’s something about asking your customers to help fund your expansion that just feels a little ... wrong,” posted a commenter on one community website. “Cool or not cool?”